IMC is a leading institution in the field of development, and works to provide a suitable environment by providing technical assistance and advice to industrial bodies and beneficiaries, with the aim of reaching a competitive and sustainable industry in Egypt. The Center reinforces its commitment to excellence and customer satisfaction by strengthening a culture of training, effective communication and dedication in order to ensure the high quality of services provided. The Industrial Modernization Center is based on effective practical procedures to achieve high quality services in accordance with the quality standards of ISO 9001:2015.

IMC is committed to providing quality services effectively and efficiently to build customer confidence as follows

• Ensure compliance with standards and regulations by respecting our policies and principles with full transparency.
• Enhance customer satisfaction by providing services that meet their expectations
• Seeking opportunities for continuous improvement to provide a competitive advantage.
• The Industry Modernization Center disseminates the quality policy to all beneficiaries, business owners and service providers to build a culture of quality through integrated supply chains.

The quality policy of IMC has been applied throughout all functions and has been achieved through the effective implementation of the quality management system in accordance with ISO No. 9001:2015 and the center reviews the quality policy and its objectives on an ongoing basis.