IT Solutions Service:

During the last few years IMC has successfully helped more than 400 factories to start projects of automating the business processes across the organization. Many of these projects were successfully implemented and enabled the managers and executives to better utilize the information system to make the right decision at the right time.

The sector strategy focused on vertical solutions that helped specific sectors to reach the best practice for their industries such as the textiles sector with its sub sectors, printing and packaging, pharmaceuticals, engineering and others and this was achieved through local and multinational partners.

IMC is also reaching out and introducing business applications to the SMEs' specifically for factories
that are looking for automation but are not ready to absorb the advanced technology on the level of
enterprise resources planning (ERP) solutions.

Standard Services:

There are 4 main categories of applications offered:

1- Light manufacturing Applications:
- Financial - Inventory - Payroll - Production Control.

2- Advanced Manufacturing Application:
- Financial - Production Management - Supply Chain - Distribution Channel - HR

3- Sectors Projects: Software solutions are offered to specific industrial sectors with the goal of increasing the sector competitiveness capabilities. Such solutions are approved by the Industrial Modernization Council, the steering committee or the relevant industrial chamber or both.

4- Customer Relationship Management System (CRM): it is one of the most common applications for managing company's interactions with customers and sales prospects. The processes include, but are not limited to (customers' service, assessment of provided service, and technical support).
Through this processes the company can obtain new clients and maintain its good relations with its current clients. When the system is ideally utilized, profits increase and operating costs decrease.

Sales Team Management Programs

Sales Team Management Programs are utilized to facilitate the job of sales representatives and reduce the time needed to perform sales processes. Sales Team Management programs depend on Client Relationship Management Systems and integrate with Enterprise Resource Planning (ERP) systems to provide the best service to the company customers .The benefits of applying Sales Team Management Programs include, for example, getting acquainted with the best markets and best customers as well as following up on the performance of the sales team.