IMC provides services to the factories (clients) mainly by appointing a service provider to provide the service. The client pays part of the service value, here named “Cost Share” and IMC pays the rest of the value to the service provider. IMC signs an agreement with the clients, this document is named “Letter of Commitment (LoC)”, and signs a contract with the service provider.
Both client and service provider must be registered in IMC database and approved by IMC.
Some other services of IMC are provided to clients through the highly qualified IMC staff. These services are named “in-house services”
How do we calculate client cost share
IMC’s contribution is estimated as per the total sales of the approved previous year balance sheet with a maximum of Euro 100 thousand (equivalent to EGP 900 thousand in the financial year 2013-2014) to the beneficiary companies (Clients). The beneficiary should demonstrate a potential for growth in the following fields (investment, turnover, export & employment).
Calculating Client Size: Client size is based on client total sales (EGP);
|Client Size||Total sale in millions (EGP)|
|Small||1 to less than 20|
|Medium||20 to less than 100|
|Large||100 or greater|
Financial Contribution of Clients in the cost of services offered by IMC
|Service(s) value (EGP thousand)||Large||Medium||Small|
|Up to 300||20%||10%|
|More than 300 and up to 600||50%||30%||15%|
|More than 600 and up to 900||40%||20%|
|More than 900||100%||100%||100%|
Are there any other criteria that affect the calculation of client cost share?
IMC is giving a special incentive package to the Least Developed Areas namely; Upper Egypt, Sinai, Siwa, NewValley and Marsa Matrouh. The package offers these regions a reduction in enterprises’ share in IMC’s business development services cost by 50%.
Financial Contribution of Clients in the cost of services offered by IMC for the lest developed areas
|Service(s) value (EGP thousands)||Large||Medium||Small|
|Up to 300||20%||10%||5%|
|More than 300 and up to 600||30%||15%||7.5%|
|More than 600 and up to 900||40%||20%||10%|
|More than 900||100%||100%||100%|
The contract is the binding document that is signed between IMC and any of the service providers. The contract is an assignment from IMC to one of the service providers to provide a service to an IMC client
IMC contracting procedures are designed to ensure transparency and ethical service delivery to the business community, through the following approaches:
- Framework Contracts: Handling IMC services through framework contracts, with standard terms of reference, pre-agreed cost and preidentified service providers for each service.
- Competitive Tendering: Inviting a group of service providers either from the IMC database or by an open invitation, taking into consideration the principles of transparency and equal opportunities, best offers are selected based upon standard assessment and disclosure procedures. Competitive tendering applies on technical assistance services, through terms of reference, which are tailored according to the requirements of each beneficiary
The in-house services
The main objective of the in house services package is to deliver specially designed and tailored services to IMC clients in order to increase their competitiveness. The package will focus on developing a group of new services that are not offered through the registered service providers and create a pool of in-house experts capable of achieving the IMC objectives.
- Tailored generic services
- Introduce new trends
- Innovative service
- Create fast impact
- The in-house service can’t be included in the framework agreement between the IMC & Service Providers.
- Serve a special group of clients and clusters
Types of in house services
|Company Assessment Tool||Energy Management System Audit||
||Create New Designs for handicrafts
How do we evaluate our success
Key Performance Indicators (KPIs):
IMC measures its success by the growth of served clients’ KPIs on the following areas: