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- New Service Providers (SP):
Please visit IMC website: http://www.imc-egypt.org/howtoregister.asp, required mandatory forms are available in the above URL (CV forms, declaration and previous experience forms), as well as the rest of the documents. All the forms are in English and Arabic versions.
- Existing Service Providers (SP):
Please contact the authorized person in IMC/Quality Assurance & Contracts Control Department (QA&CC) to provide you with your log in credentials using the following link: http://gold.imc-egypt.org:8000/, abiding by the above mentioned forms.
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| 2. How long does the evaluation process take? |
From the time of receiving the complete required file/application; it should take 2 working days for approval or rejection. In case of any missing documents; it depends on the Service Provider's reply to IMC's request. The 2 days counter starts from completing the documents.
For IT/MIS Implementation services, IMC's process may take more time since the registration goes through technical evaluation by ERP department and they might request more supporting documents or data that would demonstrate the technical capabilities and credentials of the Service Provider. |
| 3. What is the process after being approved? |
- If the selected service by Service Provider is falling under the Framework mechanism then the SP will be invited to sign an agreement with IMC in order to start implementing any project.
- If the service is falling under tendering mechanism then the Service Provider will be invited by email to participate in the tenders with short list. You may also need to check your profile frequently to become aware of any tender invitation.
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| 4. Is it essential for a newly established company to submit two financial statements with the registration application? |
Normally its one of the requested criteria by IMC to make sure that the Service Provider has the required experience to deliver the TOR requirements. However; sometimes when the company has strong consultants/owners in the selected services and has experience in running consultancy business and project management, IMC may approve newly established companies.
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| 5. Does the SP rely only on the previous experience of the company or could be replaced by the consultants' experience? |
Both are required and complement each other however if the Service Provider is a newly established company then consultants' experience can be sufficient if the company shows good managerial experience as well. |
| 6. What are the services under IMC framework mechanism? |
IMC provides various types of services through several contracting mechanism.
Framework Agreements are contracts for services with fixed Terms of Reference (ToR) and prices. The Beneficiary Company will be asked to select any Service Provider from the approved list of those who signed the Framework Agreement with IMC.
Framework categories and sub services are currently as follows:
Marketing |
Strategic Marketing Framework - 4Ps, Segmentation, Positioning, Marketing Mix |
Environmental Business Scan |
Marketing Research |
Marketing Plan |
Quality Preparation |
ISO 9001 Preparation |
ISO 14001 Preparation |
OHSAS 18001 Preparation |
ISO 22000 Preparation |
ISO 27001 IT Security Preparation |
ISO/TS 16949 Preparation |
ISO 13485 Preparation |
CE Mark Preparation |
WRAP Preparation |
UL Mark Preparation |
BRC/ IOP Preparation |
Quality Certification |
ISO 9001 Certification |
ISO 14001 Certification |
OHSAS 18001 Certification |
ISO 22000 Certification |
ISO 13485 Certification |
ISO 27001 Certification IT Security |
WRAP Certification |
IFS Certification |
Global Gap Certification |
TESCO Certification |
IT |
IT Diagnostics |
IT Verification |
Corporate Sustainability Development |
Supplier Code of Conduct Audit |
Code of Conduct for employees |
Sustainability Reporting |
CSR Diagnostic |
Energy Saving |
Environmental/ Cleaner Production Survey |
Environmental/ Cleaner Production Assessment |
Equipment Grant Scheme (Audit) |
Equipment Grant Scheme (Audit) |
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| 7. The required amount of the 5,000 EGP to be paid by the Service Provider is for each sub service or each category? |
This amount is to be paid per category for a maximum of three categories, knowing that the Service Provider can select any number of sub services under each category. This amount is refundable in case of contract's or registration termination by either the IMC or the Service Provider. |
| 8. What is the insurance number mentioned in the online application? |
Each entity/organization has it is own insurance number which entitles them to issue the employees' insurance numbers. |
| 9. Are International companies eligible to register with the IMC and what are the differences between local and International service providers in terms of documents? |
Yes; International companies are eligible to register as Service Providers in terms of documents; IMC applies same requirements like the local Service Providers. They should submit tax card and commercial registration stating the nature of businesses relevant to the selected services.
For the prospective Service Providers applying for IT/MIS Implementation services an additional requirement would be the existence of a representative office in Egypt to provide general support (Customer Care). |
| 10. Can the Service Provider be a client/beneficiary at the same time? |
No; it is either to be a Service Provider or a client to avoid any appearance of conflict of interest. |
| 11. How many categories can a Service Provider select? |
A Service Provider can select maximum three categories beside the Training service. |
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- For Lean Manufacturing sub service under the Operations & Production category; kindly contact IMC Technical Assistance Deputy Director.
- For Corporate Image Building services (promotional materials, brochures, catalogues, websites); kindly contact the Egyptian Exporters Association-Expolink Tel: 02-2527 1010
- For Training services; kindly contact Industrial Training Center-ITC.
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